»Monday, October 11, 2004

You want tech support na..

When NBC writer Andy Blitz needed tech support for fixing his 'popup' problem, he found that his calls went to NBC's call center in India. In this funny clip, he flies to Hyderabad along with his computer and has a rocking good time while answering calls at a helpdesk with 'Sharon'. Ever notice how the people who pick up the phone have American sounding names? When I called up Dell for support, the girl who picked up the phone gave her name as Alicia. She then asked me very hesitantly if I was from India. Affirmative.

"So what's *your* name?"
"Alicia"
Ahem.. Alicia.. in New Delhi? Yeah right, and I'm Andy!
"So what's your *real* name"?
She laughs and says that they are not supposed to use their real names, but they use the same first letter. I reeled off all the sweet names I knew that began with A, but she wouldn't confirm her name. Whatever. It's not like I'm gonna get a date from halfway around the world? Ahem.. what was I thinking..

Okay, I digress.. check out this clip from Conan. (Thanks Avinash for pointing me towards this one! [source])


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Blogger Anantha says..

oh yeah !! That video was amazingly funny,especially when he says "you have so many middle names", and the "frank with a p" . But I don't understand if it was dry sarcasm towards outsourcing or something else.
Blogger Anil says..

Naah, I think it was just supposed to be funny. Conan isn't like Jon Stewart - no subtle points being made here.
Anonymous Anonymous says..

So...I guess you have seen this already. ;)

Amy

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